Frequently Asked Questions
Simply visit https://onlineaccount.fcmb.com
An FCMB Savings account
The account is available to anyone resident in Nigeria and Nigerians resident abroad
No, you will be redirected to the Business Online Account Opening Portal
No, you can open a savings account regardless of your age
A scanned copy of your signature and passport photograph. Kid’s passport and birth certificate will be required if opening account for a minor.
You can open only one account for yourself on the online account opening platform
No, existing customers will be redirected to FCMBOnline where additional accounts can be opened
You will be contacted once your account is opened if you reside abroad. Alternatively, you can always walk into any branch to pick up your card instantly
You can fund your account using any of the following methods: Direct transfer from your account in Nigeria/abroad into your new FCMB account. (Details of FCMB’s correspondent bank will be sent to you if you reside outside the country). Direct cash credit into your account at any FCMB branch in Nigeria.
Yes, it will be opened and you will receive your account number instantly, but the account will not be fully operational until you provide your BVN. You are expected to visit the branch to either provide your BVN if you are already registered or register for the BVN if you have not done this before.
No, joint accounts can’t be opened on the online account opening platform
Please call our 24/7 Contact Centre on 012798800 or send an email to customerservice@fcmb.com
For more information on our products and services, please call our 24/7 Contact Centre on 012798800. Alternatively send an email to customerservice@fcmb.com