Frequently Asked Questions

An FCMB Savings account

The account is available to anyone resident in Nigeria and Nigerians resident abroad

No, you will be redirected to the Business Online Account Opening Portal

No, you can open a savings account regardless of your age

A scanned copy of your signature and passport photograph. Kid’s passport and birth certificate will be required if opening account for a minor.

You can open only one account for yourself on the online account opening platform

No, existing customers will be redirected to FCMBOnline where additional accounts can be opened

You will be contacted once your account is opened if you reside abroad. Alternatively, you can always walk into any branch to pick up your card instantly

You can fund your account using any of the following methods: Direct transfer from your account in Nigeria/abroad into your new FCMB account. (Details of FCMB’s correspondent bank will be sent to you if you reside outside the country). Direct cash credit into your account at any FCMB branch in Nigeria.

Yes, it will be opened and you will receive your account number instantly, but the account will not be fully operational until you provide your BVN. You are expected to visit the branch to either provide your BVN if you are already registered or register for the BVN if you have not done this before.

No, joint accounts can’t be opened on the online account opening platform

Please call our 24/7 Contact Centre on 012798800 or send an email to customerservice@fcmb.com

For more information on our products and services, please call our 24/7 Contact Centre on 012798800. Alternatively send an email to customerservice@fcmb.com

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